It's Not Just a package we deliver. It's You reputation!
Most courier services move packages. We take ownership of what your deliveries say about your business.
On-Time Delivery (OTD) is a Private Client Courier — a dedicated delivery partner designed to eliminate uncertainty and protect your professional reputation. Apply for a 30-Day Private Courier Trial
The Hidden Risk Most Businesses Never SeeWhen a delivery is late, mishandled, or poorly communicated, the damage doesn’t land on the courier. It lands on you. To your client or customer:
You look disorganized
You look unreliable
You look careless with details
The courier fades into the background. Your reputation doesn’t.
Two Very Different Ways to Handle DeliveriesTraditional Courier Model
Volume-based systems
Anonymous drivers
Transactional service
Shared responsibility when something goes wrong
The Private Client Courier Model
Relationship-based partnership
Dedicated point of contact
Clear communication, start to finish
Full accountability for outcomes
If your business depends on time-sensitive deliveries, these models are not interchangeable.
Introducing the Private Client CourierWe built On-Time Delivery for businesses that don’t want to hope a delivery goes right. They want:
Predictability
Accountability
Peace of mind
That’s why we operate as a Brand Protector, not a delivery vendor. We take extreme ownership of every delivery because, to your customer, we are an extension of you.
Why We Offer a 30-Day Private Courier TrialThis isn’t a promotion. It’s a way for you to experience the difference between a courier service and a courier partner — without risk. During your 30-day trial, you get full access to our Private Client Courier model so you can decide for yourself if we’re the right fit.
What You Get During Your 30-Day Trial
30 Days of Private Client Service Experience how a dedicated courier partner actually operates before making a decision.
Lifetime Rate Lock Your rates will never increase as long as we work together. No surprises. No renegotiation games.
Exclusive Rewards Program Earn free deliveries each month simply by using the service.
Unlimited Online Access Place and track deliveries with real-time status updates.
Multiple Ordering Options Phone, text, email, or online — whatever fits how you work.
Instant Delivery Confirmations Get notified by text or email the moment a delivery is completed.
Vetted, Background-Checked Couriers Every courier is screened for security, professionalism, and reliability.
How Pricing Works (and Why We Don’t Publish a Rate Sheet)Most courier services publish a rate sheet because they sell a commodity.
We don’t
Our pricing reflects a private client partnership, not individual transactions. Here’s what that means in practice:
You won’t see surprise fees or random add-ons
Pricing is based on how you actually use the service, not generic averages
Rates are discussed up front, before you commit to anything
Once set, your rates are locked in for life
During your 30-day trial, we:
Learn your delivery patterns
Understand what matters most to your business
Show you exactly how the Private Client model works
By the end of the trial, you’ll know:
What your deliveries cost
Why they cost what they cost
Whether this model makes sense for your business
No guessing. No surprises. No pressure.
Most clients find our pricing competitive with traditional courier services — with significantly more accountability and peace of mind.
If you’re looking for the lowest possible delivery price, we’re probably not the right fit.
Who This Is For (and Who It Isn’t)This is a good fit if you:
Rely on deliveries weekly or daily
Care deeply about how your business is perceived
Want one point of contact, not a ticket system
This is not a good fit if you:
Shop purely on price
Need occasional, one-off deliveries
Are comfortable with “good enough” service
We intentionally work with a small number of private clients so we can maintain full control and accountability.
Ready to See What a Private Courier Feels Like?If your deliveries matter to your reputation, this will become obvious within the first 30 days.
Apply for the 30-Day Private Courier Trial Limited availability. We only partner with select businesses.
We hate spam as much as you do. We will never sell or share your information with anyone. We only use it to communicate with you and you can discontinue that at anytime.
GET A FREE REPORT ON THE "7 SMART THINGS YOU MUST KNOW BEFORE HIRING OR USING A COURIER SERVICE!" WE HATE SPAM AS MUCH AS YOU DO AND WILL NEVER SELL OR SHARE YOUR EMAIL WITH ANYONE!
HEre is what other people have to say about us!
Kevin Shump, Escrow Assistant, Old Republic Title "I’d like to commend the team’s dedication, especially during the adverse weather we had through December and January. They consistently stuck to their commitments and kept us informed about possible delays or changes. We were never left in the dark, and our deliveries arrived despite the difficult circumstances."
Steve Skare, Senior Escrow Officer, First American Title "I’ve experienced excellent customer service and complete accuracy with On-Time Delivery—I’ve never had a lost package, unlike with other local courier companies. Your team went out of their way to pick up a check after hours, confirmed it with a cell phone call, and held it safely over the weekend. The staff is friendly, and they respond immediately to requests."
Adam Cushman, Pendleton Woolen Mills "Every time I call On-Time Delivery, the customer service is excellent, from scheduling a pickup to the drivers. I highly recommend On-Time; we've tried other couriers, but On-Time is by far my favorite. The cost is much better than the competition, and the service is reliable. Your staff understands the urgency of our time-sensitive deliveries and consistently delivers."
Kellie Wendell, Escrow Officer/Closer "I highly recommend On-Time Delivery Service. They are the only courier service I use because they are responsive, flexible, and handle rush deliveries around Portland. They once drove documents back and forth to Eugene to close on a purchase and get a buyer into their new home for the weekend. They always come through, even when I throw crazy requests their way."
Adam Coberley, VP of Operations, Oregon Medical Evaluations, Inc. "The team at On-Time Delivery is the best in the business. If there’s a weather event or any disruption, we’re promptly informed. I remember a storm that snarled traffic, but your driver stayed on the job until 9 pm to ensure our medical records were delivered. In the fast-paced medical world, having an ally like On-Time Delivery is essential."
Lisa Smith, Escrow Assistant, Old Republic Title "On-Time Delivery is extremely dependable, and the team is always friendly and willing to help. They are very reliable and consistently go above and beyond to assist us."
Heather Harrell, Senior Escrow Assistant "I chose On-Time because the staff is super friendly, from phone calls to drivers. Even our customers have commented on how pleasant the drivers are. You and your team are truly service-driven, and it shows."
Caitlin Henningfeld, Escrow Assistant, First American Title Company of Oregon "On-Time is hands down the best courier service I have ever used. They are dependable, prompt, and consistently exceed customer expectations. They blow the competition out of the water!"
Star Crane, Supply Manager, Pacific Office Automation "I highly recommend On-Time Delivery for same-day needs. They are always courteous to my customers. We once needed toner delivered late on a Friday, and they had it to us within a few hours—amazing service!"
Jenny, Pendleton Woolen Mills "I’ve been very satisfied with On-Time over the years. Bill, Stacy, and Sasha are prompt and friendly, and the drivers always arrive quickly. I appreciate that they know us and our delivery destinations without needing detailed instructions each time. They provide quick quotes for out-of-town shipments and have been flexible with our needs."
Terri Erickson, Sr. Escrow Assistant, First American Title "I can’t say enough good things about the level of service you provide! I can always count on you to get deliveries where they need to be, on time, every time. Your drivers are conscientious and professional. I’ve used your service for years and can’t recall a time when you’ve ever let me down. Thank you for all you do!"