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Last Thursday — the day before the 4th of July — a customer called in a panic.
They were expecting a time-sensitive FedEx delivery. But FedEx assumed the business was closing early for the holiday (it wasn’t) and marked the delivery “undeliverable.” No knock. No call. Just gone. By the time the mistake was discovered, the package had already been sent back to the station. So who’d they call to fix it? Us. We drove out, retrieved the package, and hand-delivered it. And this wasn’t just paperwork — it was medication for a medical clinic. It had to be there. No room for assumptions. This is why we do things differently. No guesswork. No automation pretending to “know better.” Just real people, who know your name, your needs, and what matters most. We don’t assume. We confirm. And we deliver. If your business depends on time-sensitive deliveries — and you’re tired of being treated like a number — let’s talk. 👉 Reach out and see if we’re the right fit. We’re not for everyone. But for the right clients, we’re damn near perfect.
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We’re in the process of hiring a few new drivers right now, and one of them mentioned a courier company he used to work for.
I had never heard of them, so I did what anyone would do-- I looked up their website. And honestly? It was impressive. The design. The branding. The language. It was probably the slickest courier site I’ve ever seen. They specialize in medical deliveries but also handle general courier work. And right there on the homepage—in bold—was how many thousands of deliveries they make every month.
For a minute, I was kind of impressed too. But then I looked closer… And I realized something: If you do business with them…You’re just another number they can add to their stats.
And that’s when it hit me: That’s the opposite of what we’re building here at On Time Delivery.
Big companies have their place. They move mountains. But when it’s your client on the line… when speed, precision, and communication actually matter-- Do you want a delivery service? Or a partner who’s got your back? I know which one I’d choose.-- Courier companies love to brag about their “99% on-time” delivery rates.
Sounds impressive—until you realize it’s a self-reported stat. Which I’m sure has zero bias in it whatsoever. 😉 (Wink, wink. Nudge, nudge.) And even if they are being honest, that number almost always includes their routed deliveries—the ones that follow the same path every day, face minimal pressure, and rarely encounter the chaos of real-world, same-day urgency. The truth? When it comes to on-demand, same-day deliveries—where every second counts and the margin for error is zero—that 99% quickly becomes fantasy. The real question isn’t if something will go wrong. It’s what your courier does when it does. What Exceptional Service Actually Requires: In the world of mission-critical deliveries, you need more than just a body and a van. You need a real partner with: Multiple communication channels — Text, email, and phone access (no call center loops) Real-time tracking & proactive updates — So you're never left guessing Experience + intuition — To know when something’s off and fix it before it hits your inbox Tailored service — Built around your business, not a one-size-fits-all route map At On Time Delivery, we don’t serve the masses. We serve the few who can’t afford mistakes. We don’t chase volume. We protect reputations. And we build systems around what you need—not what’s convenient for us. So ask yourself: Is your current courier ready for when things go sideways? Because that’s what separates a delivery company… from a real partner. 📦 Ready for Better? We only onboard 5 new clients per month—and 2 spots are left this month. As winter weather sets in, road conditions have rapidly deteriorated, making travel unsafe for our team. ❄️🌨️
To prioritize the safety of our drivers and customers, we are suspending service for the remainder of the day so our drivers can get home safely. For any orders placed today or scheduled for today, rest assured that they will be completed at the earliest time that road conditions allow. Our team will be monitoring the weather closely and will resume service as soon as it is safe to do so. We appreciate your patience and understanding during this time. Please stay tuned to our social media channels, blog, and text alerts for real-time updates on when service will resume. Thank you for your support, and most importantly, stay safe and warm! 🔥☕ Bill, Stacey and the entire On-Time Delivery Crew!  We’re feeling the first real taste of winter today! 🌨️❄️
As of this morning, we are operating as normal, but we’re keeping a close eye on the conditions. If anything changes, we’ll provide updates on our service and availability right here on social media, our blog, or via text. Stay safe, stay warm, and check back for updates as the day progresses! 🔥☕  The subtle dance between order and chaos is at the heart of jiu-jitsu — and also the on-demand delivery business.
In jiu-jitsu, opponents constantly shift positions and strategies. It’s a dynamic battle, requiring precision, adaptability, and the ability to see patterns where others can’t. The same is true in the courier world, except our opponents are time, traffic, and unforeseen challenges. What makes a black belt in jiu-jitsu? Mastery of the gap between chaos and order. What makes On Time Delivery your trusted delivery partner? 25 years of black belt-level expertise, seamlessly navigating the chaos to deliver results you can count on. If your New Year’s resolution is to make your business more effective, we might just be the partner for you. Let’s discuss how we can tailor our service to meet your business’s unique needs. Let us handle the dance so you can focus on what matters most. Find out more here!  Today, we honor the legacy of Dr. Martin Luther King Jr., a leader who inspired change, justice, and unity through courage and compassion.
Let his vision remind us all to strive for progress and serve others with purpose. In observance of MLK Day, On Time Delivery will remain open with limited operations. We’re here to support your business needs while reflecting on the importance of this day. 📞 Call or text us at 503-262-0801 for assistance.  Honoring Our Veterans
Today, On-Time Delivery pays tribute to the brave men and women who have served our country. We are grateful for your sacrifice and dedication. We want to let our customers know that we are open and operating as usual today. Whether you're sending a special package, important documents, or essential items, we're here to ensure timely deliveries. Thank you to all veterans — we honor and appreciate you. Happy Veterans Day!  This Halloween, we’re all about treats, not tricks. And the biggest treat we offer?
Reliable, on-time deliveries when it matters most. In the world of on-demand deliveries, choosing the right courier service is crucial. There’s nothing scarier than missed deadlines or delayed documents that can haunt your business. With 25 years of experience, we know exactly how to handle time-critical deliveries, ensuring they’re done right and on time, every time. Take the fear out of delivery with our Halloween offer: Enjoy your first 30 days of On-Time Delivery absolutely free! It’s a chance to experience our service without any commitment—and see for yourself the difference a dedicated, reliable courier can make. Here’s what’s included in your 30-day free trial:
Don’t let unreliable couriers haunt your business. Reach out today and take advantage of our Halloween offer before it vanishes! Let On-Time Delivery take care of your logistics so you can focus on what really matters—growing your business without any spooky surprises.  Wishing you a joyful Presidents' Day!
Our operations will continue as usual today. Should you require any delivery assistance, please don't hesitate to reach out to us. To those enjoying a day off, we wish you a wonderful and relaxing day. We're eager to serve you throughout this week. Warm regards, Bill, Stacey, and the entire On-Time Delivery Crew. |
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